FAQ's

 YouHow can I contact Aerial Fitness?

You can contact us at info@Aerial-Fitness.com

 

What Payment methods do you accept?

We accept all major credit cards and PayPal.

 

When will my order be processed?

We process every order within 3-5 working days and it is shipped the next day. Please note we do not ship on weekends. 

 

What do I do if I don't receive my order?

If you don't receive your order within 30 days you will be eligible for a full refund.

Do you ship worldwide?

Yes.

 

How do I return an item?

Please contact us at info@Aerial-Fitness.com

 

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account. You can also contact us at info@Aerial-Fitness.com and we will provide you with all the information we have.